Chris Polley
Phone: 701-361-4118
chrispolley@cableone.net
OBJECTIVE
Full-Time
IT Position in the
SKILLS
· Designed and implemented the computerized system at East Brainerd Quick Lube.
· High energy; worked 35 hours per week while attending college full-time.
· Hired and trained a highly effective lube technician team which significantly improved in/out time of vehicles.
· Work well independently and as part of a team, also able to interact well with customers.
· A quick learner who enjoys keeping current with new developments.
· Proven skills in leadership, communication, and problem solving.
EDUCATION
A.A.S., Computer Network Administration, Graduating when internship is completed
Courses taken included:
Advanced OS – DOS/Windows Windows 2000 MCSE Prep Courses
Network + Server +
Computer Repair 1 & 2 Computer User Support
Systems Analysis and Design Visual Basic
WORK EXPERIENCE
SEI Customer Care Services, Fargo, North Dakota
Help Desk Support Technician, October 2004 to present
Troubleshoot computer hardware & software issues
Provide timely resolution of customer problems
Document all contacts, requests, and troubleshooting steps
East Brainerd Quick Lube, Brainerd, Minnesota
Assistant Manager, August 2002 to August 2004
Hired, trained and supervised staff.
Consistently obtained a high ticket price through face to face sales.
Implemented and designed computerized system.
References for Christopher Polley
Ben Peterson
Business Owner
East Brainerd Quick Lube
1173 Washington St. N
Brainerd, MN 56401
218-822-3800 or 218-232-5322
Lora Mathison
Director of District Community Technology Services
Independent School District #318
820 NW First Ave.
Grand Rapids, MN 55744
218-327-5720
Mike Fairbanks
MIS Director Title III Admin
Leech Lake College
Post Office Box 180
Cass Lake, MN 56633
218-335-4261
mike@lltc.org